Terms & Conditions

These terms and conditions apply to the use of any of the websites owned and operated by Macrobiotic Shop. By accessing this website, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or have access to this website. If you have any questions, please contact us at shop@macrobioticshop.co.uk.


The copyright to the contents of this website belongs to Macrobiotic Shop. Users may download, view and print materials for their own personal, non-commercial use. The contents must not be used for commercial or business purposes without prior written permission from Macrobiotic Shop.

General Conditions

All orders for goods shall be subject to these terms and conditions. No variation of these terms and conditions shall apply unless agreed in writing by Macrobiotic Shop.


When you place an order on the Macrobiotic Shop web site your card details are encrypted and transmitted via a secure server. Therefore your details will never be seen by anyone other than our payment provider, we are simply informed by your bank that the payment has been authorised.


Payment for goods ordered can be made by any major credit card or debit card. In the event of payment being declined by your card issuer, Macrobiotic Shop shall not be responsible for any costs or inconvenience caused by a subsequent delay in despatch.

Delivery Charges and Methods

Macrobiotic Shop use various delivery methods depending on delivery location and order value. Click here to see more details of our Delivery Methods and Charges.

Cancellation of Order

Under the Distance Selling Regulations, all UK customers have the right to cancel orders placed through a website within seven working days of their receipt of the goods. UK residents wishing to cancel an order under these Regulations should return the goods to Macrobiotic Shop, 112 South Road, Haywards Heath, West Sussex, RH16 4LL, UK in their original packing and in their original condition.

Macrobiotic Shop will not accept any responsibility for loss or damage to goods returned in this way until they are received at our above address, and we strongly recommend that returns are sent by Recorded Delivery or some other means of tracked delivery system. Once we receive the goods in saleable condition, a refund for their cost will be made to your credit/debit card.

Return Of Goods

Customers wishing to return goods other than by way of an Order Cancellation must contact us by telephone on 01444 628667 or by e-mail at shop@macrobioticshop.co.uk for instructions.

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